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Communities > Diagnostic & Analysis System > MaxiSys > registration of a scanner previously reg...
registration of a scanner previously registred

951 Views 3 Replies Latest reply: 2022-01-25 05:41:16


  •   Level 1   
    (5) points

    2021-12-22 21:56:58
     HI

    We own several scanners but some of them were registred by employees that have retired with their personnal adress. How can we re-registrer those scanners ?

    Because for now, we cant upgraded those scanner online (Maxisys, MX808, and maxisys mini)

    Thank you

    Tags: maxisys , problem

    Reply

  •   Level 2   
    (14) points
    bmwdr1

    2021-12-23 03:47:38 (Reply to:)

     why doesn't anyone answer this question? I have the same problem and when i searched it I fount literally 100s of post about this and no replies?
    Reply

  •   Level 1   
    (8) points
    christopher mccracken

    2022-01-24 15:29:45 (Reply to:)

     clearly this product support is shit only just bought one and now reading these posts its going back as it does not work 
    Reply

  •   Level 1   
    (9) points
    JefferySpencer

    2022-01-25 05:41:16

    Hello, I was able to re-register my device (ms908). I contacted the previous owner and he gave me his password to his account. I was able to then remove this device from His account and add it to mine. This is the only way I'm aware of if you want to keep renewing the yearly subscription. The device has to be removed from the registered account.
    Reply
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